Data Protection

Parfümerie Akzente GmbH Privacy Policy

1 General notes and mandatory information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You will find detailed information on the subject of data protection in our Privacy Policy listed under this text.

2 Data collection on our website

2.1 Who is responsible for data collection on this website?

The party responsible for the processing is Parfümerie akzente GmbH, Meisenstr. 12, 74629 Pfedelbach (hereinafter referred to as the Responsible Party) and processes the data communicated by the data subject (hereinafter referred to as the Customer) in accordance with the provisions of the European General Data Protection Regulation (hereinafter referred to as the GDPR). The contact details of the Responsible Party are as follows: Address: Parfümerie akzente GmbH, Meisenstr. 12, 74629 Pfedelbach
Phone: 0800 17 50 78 01
Fax: 0800 17 50 78 02
Email: service@parfumdreams.de

2.2 How do we collect your information?

The processing of the Customer's personal data is necessary for the fulfilment of a contract to which the Customer is a party or for the implementation of pre-contractual measures which are taken at the Customer's request. This applies in particular to the use of the online shop and registration for the newsletter or the WhatsApp service. The legal basis for such processing is Article 6 Para. 1 b) GDPR.
In the event that the Customer uses the contact form, the personal data will be used exclusively to process his/her enquiry. The legal basis for such processing is the Customer's consent in accordance with Art. 6 Para. 1 a) GDPR.
In the other cases in which personal data are processed, the processing takes place to protect the legitimate interests of the Responsible Party, namely to analyse the use of the website by Google Analytics, Webtrekk and to integrate third parties . The legal basis for such processing is Art. 6 Para. 1 f) GDPR. The Responsible Party points out the Customer's right of objection. The Customer will receive further information under point 8 of this declaration.

2.3 What do we use your data for?

Part of the data is collected in order to ensure error-free provision of the website. Other data can be used to analyse your user behaviour.

2.4 Performance of the contract or implementation of pre-contractual measures:

In order to fulfil the contract or to carry out pre-contractual measures, the personal data of the Customer, which are transmitted to the Responsible Party, will be made available to the following recipients / particular categories of beneficiary:

  • Shipping provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany, or to DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany, or Hermes Germany GmbH, Essener Str. 89, 22419 Hamburg, Germany, or Österreichische Post AG, Rochusplatz 1, 1030 Vienna, Austria.
  • Web hosting company
  • Telephone and fax providers
  • Our tax consultant
  • Banks: Kreissparkasse Heilbronn, Am Wollhaus 14, 74072 Heilbronn, Germany
  • If you use the WhatsApp service: Whappodo.COM! GmbH, Walter-Kolb-Str. 5-7, 60594 Frankfurt
  • In case of using the newsletter: Emarsys Interactive Services GmbH, Stralauer Platz 34, 10243 Berlin, Germany
  • Payment providers like Paypal, Amazon Pay etc.

Personal data will not be made available to third parties without the written consent of the Customer, unless this is required by law. The following data is mandatory for the conclusion of a contract (mandatory data):

  • Name and Surname
  • Address (Street, post code, town/city)
  • Phone number
  • Email address

To use the WhatsApp service, the following information is required: Phone number For payment by invoice: Date of birth For the use of the newsletter the following data is mandatory: Email address All other information is not required for the conclusion of the contract and is therefore voluntary. If the mandatory information required for the conclusion of the contract is not provided, no contract will be concluded. The failure to provide voluntary information has no influence on the conclusion of the contract.

2.5 Use of the contact form:

The personal data that you provide us via the contact form (e.g. your name and address or your email address) will only be processed for correspondence with you and only for the purpose for which you have made the data available to us.

2.6 Third-party analysis and tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following Privacy Policy.
You can object to this analysis. We will inform you about the possibilities of objection in this Privacy Policy.

2.7 Cookies

On various pages the Responsible Party uses cookies to make the visit of his/her websites attractive and to enable the use of certain functions. Cookies are small text files that are stored on the visitor's computer. Most of the cookies used by the Responsible Party are deleted from the visitor's hard disk at the end of the browser session (session cookies). Other cookies remain on the visitor's computer and enable the Responsible Party to recognize the visitor's computer during the next visit (permanent cookies). Of course, the Customer can refuse cookies at any time, provided the browser used permits this.

2.8 What is onsite targeting?

On the Parfumdreams.de website, data is collected on the basis of cookie technology to optimise our advertising and the entire online offering. These data are not used to identify you personally, but are used solely for anonymous evaluation of the use of the homepage. Your data will never be combined with the personal data stored by us. With this technology we can present you with advertising and/or special offers and services whose content is based on the information obtained in connection with the clickstream analysis (for example, advertising aimed at the fact that only sports shoes have been viewed in the last few days). Our aim is to make our online offer as attractive as possible for you and to present you with advertising that corresponds to your areas of interest.

2.9 Are there also third party cookies?

Parfumdreams.de uses some advertising partners who help to make the internet offer and the parfumdreams.de website more interesting for you. Therefore, when you visit the Parfumdreams.de website, cookies from partner companies are also stored on your hard drive. These are temporary cookies that automatically delete themselves after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in some cases even after several years. The cookies of our partner companies do not contain any personal data either. Only pseudonymous data is collected under a user ID. These pseudonymous data will never be combined with your personal data at any time.

Among other things, our advertising partners use Flash cookies. Also with this type of cookies, no personal data is collected from you; the data is collected and used completely anonymously. These Flash cookies are automatically deleted by your browser after a few minutes, hours or days.

2.10 Re-Targeting

Our website uses re-targeting technologies. We use these technologies to make our website more interesting for you. This technology enables Internet users who have already been interested in our shop and our products to be addressed with advertising on the websites of our partners. We are convinced that the inclusion of personalised, interest-based advertising is generally more interesting for Internet users than advertising that has no such personal reference. The inclusion of these advertising materials on the pages of our partners is based on a cookie technology and an analysis of the previous usage behaviour. This form of advertising is completely anonymous. No personal data is stored and no user profiles are merged with your personal data. Deactivate Re-targeting here.

To decline this interest-based advertising, please visit the following websites:
http://www.networkadvertising.org/choices/
http://www.youronlinechoices.com/

I agree to the use of cookies and thus to the collection, storage and use of my user data. I also agree that my data may be stored in cookies after the end of the browser session and may be retrieved the next time I visit the website, for example. I can revoke this consent at any time with effect for the future by refusing to accept cookies in my browser settings.
We may exchange information such as technical identifiers from your registration information on our [website/app] or our CRM system with reliable advertising partners. This allows you to link your devices and/or environments and offer you a seamless experience of use with the devices and environments you use. For more details on these linking capabilities, please see the data protection guideline found on the above platforms or the explanations below.

"Information on the surfing behaviour of website visitors is collected on our website in anonymised form for marketing purposes with the technology of RTB House (RTB House SA, Złota 61/101, 00-819, Warsaw, Poland) by placing cookies and web pixels. In this way, RTB House can analyse the surfing behaviour and then display targeted product recommendations as a suitable advertising banner when other websites are visited. The anonymised data can never be used to personally identify visitors to the website. The data collected by RTB House is only used to improve the advertising offer. There is a small ""="" (for information) on the bottom left of every displayed banner which opens on mouseover and, once clicked on, leads to a page where the system is explained and an opt-out is offered. If the visitor clicks on Opt-out, an ""opt-out"" cookie is placed, which prevents banners of this type from being displayed in the future. The data will not be used for any other purpose or passed on to third parties. Further general information on the Privacy policy and data protection guidelines is available at RTB House at https://www.rtbhouse.com/de/privacy/

2.11 Server log files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transfers to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data are not combined with other data sources. The basis for data processing is Art. 6 Para. 1 Lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. The log files will be deleted within 14 days.

2.12 Contact form

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Para. 1 Lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing processes carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request us to delete, your consent for storage is revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

2.13 Registration on this website

You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration. In the event of important changes, such as the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you in this way. The data entered during registration will be processed on the basis of your consent (Art. 6 Para. 1 Lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing already carried out remains unaffected by the revocation. The data collected during registration is stored by us as long as you are registered on our website and is subsequently deleted. Legal retention periods remain unaffected.

2.14 Comment function on this website

For the comment function on this page, in addition to your comment, information about the time the comment was created and, if you do not post anonymously, your chosen user name will also be saved.

2.15 Storage time of comments

The comments and the associated data (e.g. time of creation, user name) are stored and remain on our website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g. offensive comments).

2.16 Legal foundation

The comments are stored on the basis of your consent (Art. 6 Para. 1 Lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing processes already carried out remains unaffected by the revocation.

2.17 Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content design or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 Lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to allow or invoice the user for the use of the service. The collected Customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

2.18 Credit assessment and scoring

If we make advance payments, e.g. in the case of a purchase on account, we may obtain credit information from CRIF Bürgel GmbH, Radlkoferstraße 2, 81373 Munich, Germany, on the basis of mathematical-statistical procedures to safeguard our legitimate interests.

"We transfer to CRIF Bürgel GmbH, Radlkoferstraße 2, 81373 Munich, personal data collected in the context of this contractual relationship about the application, the execution and termination of this business relationship as well as data about non-contractual behaviour or fraudulent behaviour. The legal basis for these transfers is Article 6 Para. 1 Letter b and Article 6 Para. 1 Letter f of the General Data Protection Regulation (GDPR). Transfers on the basis of Art. 6 Para. 1 Letter f GDPR may only take place if this is necessary to protect the legitimate interests of our company or third parties and does not outweigh the interests or fundamental rights and freedoms of the data subject which require the protection of personal data. The data exchange with CRIFBÜRGEL also serves the fulfilment of legal obligations to carry out creditworthiness checks on Customers (§ 505a and 506 of the German Civil Code). CRIFBÜRGEL processes the data received and also uses it for the purpose of profiling (scoring) in order to provide its contractual partners in the European Economic Area and in Switzerland and, if applicable, other third countries (if an adequacy decision of the European Commission exists for these) with information, inter alia, for assessing the creditworthiness of natural persons. Further information on the activities of CRIFBÜRGEL can be found in the CRIFBÜRGEL information sheet or online at www.crifbuergel.de/de/datenschutz

2.19 Use of GPS data

If you use parfumdreams.de mobile or via the application, you also have the option of having an appropriate location displayed in your area or being informed about location-based campaigns. This is done by using your GPS data. The GPS data retrieved is used exclusively for the corresponding services. You can deactivate this access to the GPS data at any time in the settings of your device. However, it is then no longer possible to automatically locate and search for promotions in your area.

2.20 Data transfer upon conclusion of contract for online shops, dealers and dispatch of goods

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the company entrusted with the delivery of the goods or the bank entrusted with the payment processing. A further transfer of the data will not take place or only if you have expressly agreed to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Art. 6 Para. 1 Lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

3 What rights do you have regarding your data?

3.1 Revocation of your consent to data processing

Many data processing processes are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing until the revocation remains unaffected by the revocation.

3.2 Privacy rights

Each Customer has the right to information under Article 15 GDPR, the right to correction under Article 16 GDPR, the right of cancellation under Article 17 GDPR, the right to limitation of processing under Article 18 GDPR, the right of objection under Article 21 GDPR and the right to data transfer under Article 20 GDPR. The restrictions according to §§ 34 and 35 BDSG (German Privacy Law) apply to the right to information and the right of cancellation. In addition, there is a right of appeal to a data protection supervisory authority (Art. 77 GDPR in conjunction with § 19 BDSG). The Customer can find the legal texts here. Please use the information under point 2.1 of this Privacy Policy to assert your rights. Please ensure that we can uniquely identify you.

3.3 Right of objection and other rights

If the Customer has given his/her consent to the processing of his/her personal data for one or more specific purposes, the Customer has the option of revoking this consent with effect for the future. In particular, the Customer has the right to object to the processing of personal data at any time and free of charge with effect for the future within the framework of legitimate interests. To do this simply send an email to datenschutz@parfumdreams.de or to the address given under point 1. Any person concerned shall, without prejudice to any other administrative or legal remedy, have the right of appeal to a supervisory authority, in particular in the Member State of his/her place of residence, his/her place of employment or the place of suspected infringement, where the data subject considers that the processing of personal data concerning him/her is contrary to this regulation. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

3.4 The right to data portability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another Responsible Party, this will only take place if it is technically feasible.

3.5 Encrypted payment transactions on this website

If after the conclusion of a chargeable contract there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization), this data is required for payment processing. Payment transactions via the common means of payment (Visa/MasterCard, direct debit, PayPal etc.) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. In the case of encrypted communication, your payment data that you transfer to us cannot be read by third parties.

3.6 Information, blocking, deletion

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

3.7 Storage period

With the complete execution of the contract, including the complete payment of the agreed remuneration, the Customer's data, which must be kept for legal reasons, will be blocked. This data is no longer available for further use. After the legal reason no longer applies, these blocked data will be deleted. In the event that the Customer uses the contact form, the personal data will be used for the duration of processing the request. The data that must be kept for legal reasons is then blocked. This data is no longer available for further use. The Responsible Party is subject to various storage and documentation obligations, which result among other things from the Federal Lawyers' Act (BRAO) and the Tax Code (AO). The periods for storage and documentation specified there range from two to ten years. Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB) can generally amount to three years, but in certain cases also up to thirty years. Otherwise, personal data will be deleted unless the Customer has expressly consented to further processing and use of his/her data. The data collected by means of Google Analytics, AdWords, Doubleclick, AdSense, Analytics Remarketing is stored for 50 months.
Log Files are stored for 14 days.

4 Contact details of the data protection officer

Should you have any questions regarding this Privacy Policy or the general processing of your data within the scope of this online offer, please contact our data protection officer:

Parfümerie akzente GmbH Data protection officer Meisenstr. 12 74629 Pfedelbach

Email: datenschutz@parfumdreams.de

5 Social Media

5.1 Facebook-Plugins (Like & Share-Button)

Our pages include plugins from the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/. By accessing our website, the plugin will create a direct connection between your browser and the Facebook server. This will inform Facebook that you have visited our website with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to assign the visit to our website to your user account. Please note that as the owner of the website, we do not receive any knowledge of the content of the data transmitted or of how it is used by Facebook. For more information, please see Facebook's Privacy Policy: https://de-de.facebook.com/policy.php. If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account. This website also uses the product Website Custom Audiences of the social network Facebook. This product generates a non-reversible, non-personal checksum (hash value) from your usage data that can be sent to Facebook for analysis and marketing purposes. For further information about the purpose and scope of data collection and the further processing and use of the data by Facebook as well as your setting options for the protection of your privacy, please refer to Facebook's data protection guidelines, which can be found at https://www.facebook.com/ads/website_custom_audiences/ and https://www.facebook.com/privacy/explanation. If you wish to object to the use of Facebook Website Custom Audiences, you can do so at https://www.facebook.com/ads/website_custom_audiences/.

5.2 Twitter Plugin

Our pages include functions of the Twitter service. These functions are provided by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of the pages, we are not aware of the content of the data transferred or its use by Twitter. For more information, please see Twitter's Privacy Policy: https://twitter.com/privacy. You can change your Twitter privacy settings in your account settings at https://twitter.com/account/settings.

5.3 Google+ Plugin

Our pages use functions of Google+. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Collection and disclosure of information: Use the Google+ button to publish information worldwide. The Google+ button gives you and other users personalized content from Google and our partners. Google stores both the information that you have given +1 for a content and information about the page that you viewed when you clicked +1. Your +1 can appear in Google services, such as search results or your Google profile, or elsewhere on websites and ads, along with your profile name and photo. Google records information about your +1 activity to improve Google services for you and others. To use the Google+ button, you need a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you. Use of information collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about users' +1 activity or share them with users and partners, such as publishers, advertisers or related websites.

5.4 YouTube

Our website uses plugins from Google's YouTube site. This website is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 Lit. f GDPR. For more information on how we handle user data, please see YouTube's Privacy Policy: https://www.google.de/intl/de/policies/privacy.

6 Analytical tools and advertising

6.1 Google Analytics

To analyse the use of the website, the personal data of the customer, which are transmitted to the responsible person, are made available to the following recipient: - Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on the computer of the customer and facilitate analysis of the customer’s use of the website. Information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server and stored there. In case of activated IP anonymisation on this website, however, the IP address , is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server and truncated there. On behalf this website's owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website's operator with further services related to website and Internet usage. Google will not link the IP address transferred by the customer’s browser as part of Google Analytics with any other data held by Google. The customer may refuse the use of cookies by selecting the appropriate settings on the browser, however, the person responsible points out to the customer that in this case the customer may not be able to use all functions of this website. In addition, the customer can prevent data generated by the cookie and relating to their use of the website (including the IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=en The customer can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set which prevents the collection of data on future visits to this website: Disable Google Analytics. The customer can find more information on this at https://tools.google.com/dlpage/gaoptout?hl=en and at https://www.google.com/intl/en/analytics/privacyoverview.html (general information about Google Analytics and Data Privacy). Please note that the code "anonymizeIp” (“analytics.js”) has been added to Google Analytics on our website to guarantee anonymised registration of IP addresses (so-called IP masking). Personal data will not be made available to third parties without the written consent of the customer, unless this is required by law.

6.2 Google AdSense

This website uses Google AdSense, a service for embedding Google Inc. ("Google") advertising. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Google AdSense uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons allow information such as visitor traffic to these pages to be evaluated. The information created by cookies and web beacons concerning the use of this website (including your IP address) and the delivery of advertising formats is transferred to a Google server and stored there. This information can be passed on by Google to its contracting partners. However, Google will not link your IP address with other data stored about you. “AdSense cookies” are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. You can prevent the installation of cookies by adjusting your browser software accordingly. However, we must advise you that in such a case you may not be able to fully utilise all functions of this website. By using this website, you declare your agreement to Google's processing of the data recorded by Google about you in the previously described manner and for the previously stated purpose.

6.3 Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behaviour on one device (e.g. your mobile phone), on other devices (such as a tablet or computer). Once you give your permission, Google will link your web and app browsing history to your Google Account for that purpose. This way, the same personalised advertising messages can be delivered to every device you sign in to with your Google Account. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. The summary of the data collected in your Google Account is based solely on your consent, which you can submit or revoke to Google (Art. 6 (1) lit. a GDPR). For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing anonymous user behaviour for promotional purposes. For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

6.4 Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). In the context of Google AdWords we use the so-called conversion tracking. When you click on an ad served by Google, a cookie is set for conversion tracking. Cookies are small text files that your Internet browser stores on your computer. These cookies expire after 30 days and are not used to personally identify users. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users. If you do not want to participate in tracking, you can opt out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. They are then not included in the conversion tracking statistics. “Conversion cookies” are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. If a cookie is deactivated, the functionality of the website may be restricted.

6.5 Facebook Pixel

Our website uses the visitor action pixel of Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion measurement. These allow the behaviour of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization. The data collected is anonymous for us as operators of this website and we cannot use it to draw any conclusions about our users' identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy Facebook Data Policy Guidelines. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used. Please see Facebook’s privacy policy for more information on how we protect your privacy: https://www.facebook.com/about/privacy/. You can also use the remarketing function “Custom Audiences” in the “Settings for Advertisements” section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. To do so, you will first need to log into Facebook. If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices.

6.6 Use of Webtrekk

We use so-called tracking technologies in order to constantly improve and optimise our offering. For this purpose we use the services of Webtrekk. For statistical evaluation of the websites we also use the technologies of Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin (www.webtrekk.de). Using the services of Webtrekk we collect statistical data on the use of our website. This data is used to permanently improve and optimise the perfumdreams.de shop and our offers and thus make it more interesting. Webtrekk GmbH has been certified by TÜV Saarland in the area of data protection for the web controlling software used by parfumdreams.de. In particular, the collection and processing of tracking data were checked and certified for data protection conformity and data security. Within the context of use of these websites, information transmitted by your browser is collected and evaluated. This is done by means of a cookie technology and so-called pixels, which are integrated on every website. The following data is collected: Request (file name of the requested file), browser type/version, browser language, operating system used, internal resolution of the browser window, screen resolution, javascript activation, Java on/off, cookies on/off, colour depth, referrer URL, IP address (only collected anonymously and deleted immediately after use), time of access, clicks, order values, shopping baskets and anonymous form contents (for example, whether a telephone number was specified or not). A direct personal reference is excluded at all times. The data collected in this way are used to create anonymous user profiles that form the basis for web statistics. The data collected using the Webtrekk technologies will not be used to personally identify the visitor to these websites without their separately granted consent and will never be merged with personal data about the pseudonym holder. At any time, there is the right to withdraw from this data collection, processing and storage with future effect. To do this please click on the following link. By clicking on the link, a so-called opt-out cookie is set on your electronic device. This cookie is valid for 10 years. Please note that if you delete all cookies on your computer, this opt-out cookie will also be deleted; if you still want to prevent anonymous data collection by Webtrekk, you must reactivate the opt-out cookie. The opt-out cookie is set per browser and per computer. If you visit our website from home and work or with different browsers, you must activate the opt-out cookie in the different browsers or on the different computers. Click here to read Webtrekk EIDs

6.7 Use of ADTECH

ADTECH operates in compliance with German Data Protection Law and complies with the provisions of the Privacy Preferences Project (P3P) as defined by the World Wide Web Consortium. In accordance with these guidelines, ADTECH never collects personal data about the user without the user’s express consent. As part of the ad serving process, ADTECH collects the following non-personal data on behalf of its customers using a cookie:

  • Browser type
  • Operating system
  • date and time, in addition a certain autopromotion was delivered.

These data allow us to measure the delivery of messages. For example, the number of clicks on a message or how often a particular message was delivered to an individual user. ADTECH respects the user’s wish for anonymisation and a waiver of cookies. You could change your preferences here: https://policies.oath.com/us/en/oath/privacy/index.html. Click here for the “Ad Cookie Opt-out” button. The ADTECH ad server will then no longer set any further cookies in your browser. ADTECH is at your disposal for any further questions regarding data protection by email and also by phone [+49 (0) 61 03 – 5715-0].

6.8 Kameleoon

Kameleoon is a SaaS solution that enables A / B testing and web personalisation. Kameleoon customers and partners use the solution to get a better understanding of how their website is used and to offer their customers an optimised user experience. Kameleoon does not store any personal data. However, you can object to the use of Kameleoon at any time by clicking on the following link: Opt-out

6.9 reCaptcha

This page uses reCaptcha, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google), for security purposes. This service determines whether information entered into an online form has been provided by a human being or fraudulently by automated machine processing. In the process, your previously abbreviated IP address and, where applicable, any other data required for the service will be transmitted to Google. Only in exceptional cases will the complete IP address be transferred to a Google server in the USA and abbreviated there. The data transmitted from your browser while using reCaptcha will not be combined with other data of Google. Further information on Google’s privacy policy is available at: https://policies.google.com/privacy?hl=en.

6.10 Use of Outbrain

This website uses retargeting technology of Outbrain Inc. ("Outbrain", 39 W 13th Street New York, NY 10011 USA). This makes it possible to address those Internet users who have already shown an interest in our product recommendations with targeted advertising on the websites of our partners. Advertising material is shown during retargeting on the basis of a cookie-based analysis of previous user behaviour. This advertising material appears only in Outbrain advertising spaces, either in advertising spaces of Outbrain Engage or the Outbrain Extended Network. If you do not wish to be shown advertising material related to your interests, you can deactivate this function here.

6.11 Use of Mouseflow

This website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to collect randomly selected individual visits to this website (only with anonymised IP addresses). This creates a log of mouse movements, mouse clicks and keyboard interaction for the purpose of randomly reproducing individual visits to this website as session replays and evaluating them in the form of heat maps and deriving potential improvements for this website. The data collected by Mouseflow is not personal data and will not be disclosed to third parties. The data collected will be stored and processed within the EU. If you do not want Mouseflow to collect your data, you can object to this on all websites that use Mouseflow by clicking on the following link: https://mouseflow.de/opt-out/

7 Newsletter

7.1 Newsletterdaten

To receive the newsletter offered on the website, we require a valid e-mail address from you as well as information that will permit us to verify that you are the owner of this e-mail address, as well as your agreement that you wish to receive the newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will therefore process any data you enter onto the newsletter registration form only with your consent per Art. 6 (1) lit a GDPR. You may withdraw your consent for storing your data, your e-mail address, and your subscription to the newsletter at any time, for example, via the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until such time as you cancel your subscription, when said data will be deleted. Data we have stored for other purposes (e.g. e-mail addresses for the members area) remains unaffected. In addition to the data you entered when registering, the following additional information will also be stored: IP address, exact time. The use of the data to receive a newsletter by e-mail can be withdrawn at any time without incurring any costs other than the transmission costs according to the basic rates. In each newsletter, you will find a link which you can use to withdraw your consent. If you would like to unsubscribe from our newsletter via our shop, please use the “Forgot password” function; ForgotPassword. After entering your email address and clicking the button “Send new password”, you will receive a confirmation link. By confirming this link you can create a new password and log in with your email address and this password. You can then unsubscribe from the newsletter under my parfumdreams – My data. You can also view the other stored information about your person.

8 Service-Mails

The service e-mails inform you when an item is available on your notepad and allow us to send you an e-mail with an order requesting evaluation of this order / product.

9 Live-Chat

Our websites optionally offer the use of Userlike, a live chat software of Userlike UG (limited liability), Deisterweg 7, 51109 Cologne, Germany. The information about your use of the live chat is collected, stored and processed on servers of Userlike in Germany. Please refer to Userlike’s privacy policy for more information: https://www.userlike.com/en/terms.

10 Chatbots

We offer a “chatbot” as a communication option. A chatbot is a software that answers users’ questions or informs them about messages. If you talk to our chatbot, we can process your personal data. If you communicate with the chatbot within an online platform, your identification number is also saved within the platform (i.e. the Facebook ID in the case of Facebook Messenger). We can also collect information on which users interact when with our chatbot. In addition, we store the content of your conversations exchanged with the chatbot, and log registration and consent processes in order to be able to prove these in accordance with legal requirements. Please note that the respective platform provider can find out that and when users communicate with our chatbot as well as technical information on the device used by the user and, depending on the settings of their device, also location information (metadata) for the purposes of optimising the respective services and security. The metadata of the communication via chatbot (i.e. information about who has communicated with whom, for example) may also be used by the respective platform provider in accordance with its terms and conditions (to which we refer for further information) for the purposes of marketing or displaying advertising tailored to users. If users declare their willingness to the chatbot to activate information with regular messages, they can unsubscribe from the information at any time for the future. The chatbot points out to users how and with which terms they can unsubscribe from the messages. By unsubscribing from chatbot messages, user data is deleted from the directory of the message recipient. We use the aforementioned information to operate our chatbot, e.g. address users personally, answer any enquiries that they make to the chatbot, transmit any requested content and also improve our chatbot (e.g. “teach” it to answer frequently asked questions or identify unanswered enquiries).

11 WhatsApp newsletter and WhatsApp customer service

We offer the option to contact our customer service via WhatsApp, the messenger service of WhatsApp Inc. In addition, we offer a newsletter via WhatsApp, which you will only receive after you have expressly subscribed to it. The WhatsApp newsletter is independent of the newsletter via e-mail and independent of customer service via WhatsApp. You can unsubscribe from the WhatsApp newsletter at any time by sending us the word “stop” in response to the WhatsApp newsletter. This completely deletes all your data. To process customer service requests via WhatsApp and to send the newsletter via WhatsApp, we use the service provider Whappodo.com, a service of Whappodo.COM! GmbH, Walter-Kolb-Str. 5-7 in 60594 Frankfurt, Germany. Your telephone number and WhatsApp nickname will only be used for the WhatsApp customer service or WhatsApp newsletter and will not be given to third parties. All data is transmitted in encrypted form to the service provider. For more information on data protection with Whappodo.com, click here: https://www.whappodo.com/en/data-security/. Further information on WhatsApp Inc data protection can be found here: https://www.whatsapp.com/legal/.

12 Zahlungsanbieter

12.1 PayPal

Our website also accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you select payment via PayPal, the payment data you provide will be transmitted to PayPal. Your data will be transmitted to PayPal on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. Art. 6 (1) lit. b GDPR (processing to fulfil a contract). You have the option to withdraw your consent to data processing at any time. Withdrawing your consent does not affect the effectiveness of historical data processing operations.

12.2 Klarna

Our website also offers payment with the services of Klarna. This service is provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). Klarna offers various payment options (e.g. instalment payments). If you opt to pay using Klarna (Klarna checkout solution), Klarna will collect various pieces of personal data from you. Further information can be found in the Klarna privacy policy: https://www.klarna.com/uk/privacy-policy/. Klarna uses cookies to optimise the use of the Klarna checkout solution. Optimizing the checkout solution provides a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For further information on how Klarna uses cookies, go to the following link: https://www.klarna.com/uk/cookie-policy/. Your data will be transmitted to Klarna on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. Art. 6 (1) lit. b GDPR (processing to fulfil a contract). You have the option to withdraw your consent to data processing at any time. Withdrawing your consent does not affect the effectiveness of historical data processing operations.

12.3 Sofortüberweisung

Our website also accepts payments via “Sofortüberweisung”. This payment service is provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). “Sofortüberweisung” provides us with a real-time payment confirmation from Klarna, allowing us to begin fulfilling our end of our contract right away. If you opt to pay using “Sofortüberweisung”, you will be submitting a PIN and a valid TAN to Klarna, so that it can access your online banking account. Klarna will automatically check your account balance after logging in and perform the transfer to our account using the TAN you supply. It then sends an immediate transaction confirmation. After logging in, your income, the overdraft protection, and the availability of other accounts and their balances will be checked. In addition to the PIN and TAN, the payment details you provide as well as personal information will be sent to Klarna. This personal information includes your name, address, telephone numbers, email address, IP address, and any other data required to process your payment. This data has to be transferred in order to identify you securely and to prevent fraud. Your data will be transmitted to Klarna on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. Art. 6 (1) lit. b GDPR (processing to fulfil a contract). You have the option to withdraw your consent to data processing at any time. Withdrawing your consent does not affect the effectiveness of historical data processing operations. For details on payment with Sofortüberweisung see the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

12.4 Paydirekt

Our website also accepts payments via Paydirekt. The provider of this service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany (hereinafter “Paydirekt”). When you make a payments through Paydirekt, Paydirekt collects various pieces of transaction data and forwards it to the bank you have indicated to Paydirekt. In addition to the data required for the payment, Paydirekt will also collect such data as your delivery address or the individual items in your shopping cart as part of transaction processing. Paydirekt then authenticates the transaction by using the authentication method your bank has set up. The payment is then transferred from your account to ours. Neither we nor third parties have access to your account information. Details on payment with Paydirekt can be found in the General Terms and Conditions and the data protection regulations of Paydirekt at: https://www.paydirekt.de/agb/index.html.

12.5 Amazon Pay

Our website also accepts payments via Amazon Pay. The provider of this payment service is Amazon Payments Europe S.C.A. 5, Rue Plaetis - 2338 Luxembourg (hereinafter referred to as"Amazon Pay”). If you select payment via Amazon Pay, the payment data you provide will be transmitted to Amazon Pay. Your data will be transmitted to Amazon Pay on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. Art. 6 (1) lit. b GDPR (processing to fulfil a contract). You have the option to withdraw your consent to data processing at any time. Withdrawing your consent does not affect the effectiveness of historical data processing operations.

12.6 Barzahlen.de

Our website also accepts payments via Barzahlen.de. The provider of this payment service is Cash Payment Solutions GmbH, Wallstr. 14a, 10179 Berlin, Germany (hereinafter referred to as"Barzahlen.de”). If you select payment via Barzahlen.de, the payment data you provide will be transmitted to Barzahlen.de. Your data will be transmitted to Barzahlen.de on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. Art. 6 (1) lit. b GDPR (processing to fulfil a contract). You have the option to withdraw your consent to data processing at any time. Withdrawing your consent does not affect the effectiveness of historical data processing operations.

12.7 Credit card

Our website also accepts payments via credit card. Carrier of this payment service is TeleCash GmbH & Co. KG, Marienbader Platz 1, 61348 Bad Homburg, Germany (hereinafter referred to as “Telecash”). If you select payment via credit card, the payment data you provide will be transmitted to Telecash. Your data will be transmitted to Telecash on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. Art. 6 (1) lit. b GDPR (processing to fulfil a contract). You have the option to withdraw your consent to data processing at any time. Withdrawing your consent does not affect the effectiveness of historical data processing operations.

13 Links to other websites

Occasionally we refer to the websites of third parties. Although we carefully select these third parties, we cannot accept any responsibility or liability for the accuracy or completeness of the contents and the data security of third-party websites. This Privacy Policy does not apply to linked third-party websites.

Changes to this declaration

As we introduce new products or services, change Internet processes or if the Internet and EDP security technology develop further, the “Privacy Policy” will be updated accordingly. Therefore, we reserve the right to change the policy as required, or to supplement it. We will publish the changes here. You should therefore visit this website on a regular basis to keep up-to-date on the latest versions of this privacy policy.

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(As at 07/10/2019)