FAQ - Frequently asked questions

FAQ - Frequently asked questions

FAQ - Frequently asked questions

How does the shopping basket function work?

You can bookmark products without obligation by clicking the button . You can view your shopping basket at any time by clicking the button and, if necessary, remove products from the shopping basket by clicking the button . If you want to buy the products in the shopping basket, click the button .

Do I have to register?

After choosing the products, you will be requested to enter your details. Mandatory details are marked *. You have the option to open a customer account and place future orders after entering your user name and password without having to enter your address details again.

When does my order become binding?

On the order page, you can check your details again. By clicking the button, you complete the order process. The process can be aborted at any time by closing the browser window. You receive further information, such as possible amendments, on the individual pages.

Is the wording of the contract saved?

We save the wording of the contract. The order details and General Terms and Conditions are sent to you by email. You can also view your previous orders in our customer log-in area. You can view, print, and save the General Terms and Conditions here.