FAQ - Frequently asked questions

About us

• 5 Values
• History
• Our aspiration
• The parfumdreams.de team

You are here in the Help section of parfumdreams.de.
We are happy to help you find your way around our site. We will explain the structures to you and show you how to find selected branded perfumes or luxurious skin care products.
So that we can give you more precise help, specify your query by clicking one of the following categories or, if this tool cannot answer your questions, contact our service team.

Shopping at parfumdreams.de

• Premium brands
• Brand World
• The range
• Promotions
• Shopping basket
• How do I know if the product is immediately available for delivery?

Exclusive benefits

• Service team
• Free delivery on orders over 20 euros
• Free gift service
• Free samples
• Authorised perfumeries
• No minimum order value
• Trusted Shops certified
• Free registration

The 5 phases of your order

• Step 1: The address
• Step 2: Shipment methods
• Step 3: Payment methods
• Step 4: Summary and confirmation
• Step 5: Complete order
• Part-deliveries

my parfumdreams

• My details
• My wishlist
• My orders
• Return goods
• My messages
• Help & support

Payment types

• Advance payment
• On account
• Credit card
• Direct debit
• PayPal
• PayPal Express
• Amazon Pay
• Instant transfer
• Cash on delivery

Dispatch and delivery